Introduction

The world of logistics is constantly evolving, so this comprehensive course represents the current trends, best practices and latest thinking in global logistics. It serves as a forum allowing the contributors, a range of acknowledged sector specialists, to discuss key logistics issues and share their authoritative views. It includes guidance on collaboration; energy and its relationship to logistics; sustainability in a wider sense; outsourcing; and humanitarian logistics.

On completion of this practical course you should be able to: 

• Gain knowledge on the design and management of logistics processes and the integration of those processes upstream and downstream with those of suppliers and customers.
• View the business of the future to be market-driven, with logistics processes, finding a critical means for achieving corporate goals.
• Identify the new directions in logistics and discuss the new competitive frame work.
• Apply and discuss the best practices in logistics and supply chain management.
• Define the role of incentives in the exchange process and differentiate between collaboration and competition.
• Identify the Fundamental concepts of supply chain management and measurement and define specific metrics across the chain.
• Discuss the Changes in the demand for logistics services and determine the opportunities and pressures for logistics providers in a new Europe.

Course Outline

New Directions In Logistics

• The emergence of the value-conscious customer
• Logistics and supply chain management
• Procurement
• Manufacturing
• Distribution
• The organizational challenge

Best Practices In Logistics And Supply Chain Management

• The essence of the phenomenon of best practices in business
• Transferring best practices - one solution fits all?
• The best practices - between the hammer of economic demands and the anvil of corporate social responsibility
• Where do Central and Eastern Europe countries come from? From the world of worst practices!
• Where are CEE countries going?
• The case of Poland
• The best practices - the Holy Grail of contemporary business?

Trends And Strategies In Global Logistics

• Trend research
• Megatrends
• Conclusion and outlook

Incentives And The Strategic Management Of Suppliers

• Collaboration vs. competition and the role of incentives in the exchange process
• Incentivization and the question of make vs. buy
• Incentivization and the relationship management choice
• Incentives and the role of contract
• Incentives and the impact of internal politics

Time Compression In The Supply Chain

• Time compression and competition
• The time compression approach - competitive advantage
• The time compression approach - cost advantage
• The time compression approach - technology advantage
• The time compression approach - customer focus
• Benefits of time compression
• Examples of the application of time compression
• Time compression and the future

Building More Agile Supply Chains

• Operating circumstances requiring agility
• The categorization for operating environments
• Mitigating the minefield of pitfalls

Using Marketing And Services Strategies For Logistics Customer Service

• Logistics customer service today
• Elements of logistics customer service
• Strategies for logistics customer service
• An example from online retailing

People Powering Contemporary Supply Chains

• Opening comments
• The people that drive contemporary supply chains
• Dynamic alignment control
• Finding the behavioral metric - key to unraveling the puzzle
• Now the head of the dog is back in control
• But the 'forces of darkness are lurking'
• Supply-side alignment
• Hybrid supply chains
• Reverse logistics

Creating Shareholder Value Through Supply Chain Management

• Financial performance and its drivers
• Linking supply chain management and financial performance
• Framework to identify initiatives that create the most shareholder value
• Difficulties in improving supply chain financial performance
• Improving the financial performance across the supply chain

Outsourcing: The Result Of Global Supply Chains?

• Definition
• Reasons for outsourcing
• How different is the public sector from the private sector with regard to outsourcing?
• The pitfalls in outsourcing
• Global supply chains and the outsourcing risks

 Risk In The Supply Chain

• Risk management and the supply chain - a new perception!
• Objective and process of risk management
• From an enterprise perspective to the supply chain perspective
• Risk assessment and control along the supply chain
• Implementation in practice

Supply Chain Vulnerability, Risk And Resilience

• Supply chain vulnerability: an idea whose time had come
• Supply chain risk management: a recipe for confusion
• Risk: the great divide
• Supply chain resilience: a holistic view
• Supply chains and wicked problems

Information Systems And Information Technologies For Supply Chain Management

• Functionality of IS/IT in SCM
• Strategic issues of IS/IT in SCM
• IS/IT adoption for SCM
• IS/IT utilization in SCM

Improving Management Of Supply Chains By Information Technology

• Coordination of supply chains with information technology

Delivering Sustainability Through Supply Chain Management

• Purchasing or procurement
• Production or manufacturing
• Distribution and warehousing
• Use and maintenance
• Dispose or reuse and recycle?
• Managerial and financial sustainability

Performance Measurement And Management In The Supply Chain

• Keeping score - a basic management principle
• The balanced scorecard - the standard for goal setting and measurement
• Fundamental concepts of supply chain management and measurement
• Mastering the complexity of supply chain and logistics performance management
• The principle of input and output measures
• Setting goals across the chain through service level agreements
• The delivery, recovery and stewardship model
• Defining specific metrics across the chain
• Future directions in performance measurement

Optimizing The Road Freight Transport System

• Assessing the utilization of vehicle fleets
• Factors constraining vehicle utilization
• Measures to improve vehicle utilization

Retail Logistics

• The evolution of the logistics concept
• Logistics and competitive strategy in retailing 
• Differences in logistics 'culture' in international markets 
• The internationalization of logistics practices
• The future

Internet Traders Can Increase Profitability By Reshaping Their Supply Chains

• Internet trading is forecast to account for a quarter of all purchases in 2006
• Customer satisfaction is less than satisfactory
• Integration of business processes has-not always received enough attention
• Moving away from traditional supply chains adds complexity but provides an opportunity for profit
• How can internet traders take advantage of opportunities?
• Opportunity waiting to be exploited

Time As A Trade Barrier

• Time, logistics and trade - how are they related?
• Econometric analysis
• Policy implications and conclusions

Learning From Humanitarian Supply Chains

• Disasters are challenging learning settings
• Humanitarians and their supply chains are different
• Corporations moving in to help find they can also learn
• The value of cross-sector learning
• Lessons for companies

Global Sourcing And Supply

• Growth in global trade
• Global sourcing as a way to change business strategy
• Identifying and selecting sources
• Commercial models
• International logistics
• Flow management
• Organization design
• Information technology
• Operational excellence
• Risk management
• Critical success factors
• Global sourcing - sustaining the trend

International Road And Rail Freight Transport Activity

• Recent international trade activity and transport: economic factors and trends
• Recent trends in international freight transport volumes by road and rail
• International road freight transport: recent developments and challenges
• Factors influencing recent trends in international rail freight transport
• Concluding remarks

The Changing Supply Of Logistics Services - A UK Perspective

• UK market trends
• Market structure – continuing consolidation and globalization
• The EU25 - new market opportunities and threats
• Transport policy issues

Developments In Western European Logistics Strategies

• Changes in the demand for logistics services
• Market structure of logistics service providers
• Transportation in Europe
• Opportunities and pressures for logistics providers in a new Europe

Logistics In China

• The major areas of improvement
• Challenges in developing modern logistics
• Concluding remarks

Logistics Strategies For Central And Eastern Europe

• Conditions of economic development of CEE countries before 1990
• Development of logistics in the period of transition and after joining the EU
• Logistics strategies in CEE countries

North American Logistics

• North American logistics: a regional realm
• North American gateways
• North American corridors and inland fright distribution
• Inland logistics
• Corporate logistics and its role in North American freight transportation - three cases
• A freight and logistics policy framework