/  Sales Professional Certificate
Pay Attention Please ! The course location "London Paddington" is subject to availability . We may change the course location if there is no availability and we will let you know about the location changing directly if it changes. The exact course time will be clear before one week prior to course start date and it might be changed at anytime.
BMC Training provides on 7 Aug 2022 Sales Professional Certificate course [PR , Customer Services , Sales and Marketing] in London,UK


This program is designed for:

Salespeople, sales support, as well as potential candidates for sales positions who want to build and revitalize their existing selling skills.


  • Identify the behaviors and skills of a successful sales professional.
  • Apply a structured and tested sales process to maximize every sales opportunity.
  • Understand prospecting basics and be able to conduct a sales call.
  • Use appropriate questioning techniques and listening skills which will lead to a reduced level of objections and an increased level of sales.
  • Make presentations that meet both organization objectives and the needs of the audience.
  • Anticipate objections and work up strong responses.
  • Describe different types of selling models.
  • Choose a closing technique to earn the business.
  • Draft a formula to achieve sales goals.
  • Manage the customer relationship on an ongoing basis.
  • Differentiate themselves from competition through building better customer relationships and the use of customer care philosophies.


The Changing Business Environment

  • Evolution of Personal Selling
  • The New Sales Competencies
  • Behaviors, Characteristics and Skills of a Successful Salesperson
  • Assessing Performance According to Specific Sales Indicators
  • The 10 Root Causes of Sales Problems
  • Personal Selling Profile

Preparation and Self Organization

  • Personal Management
  • Time Management for Sales People
  • Understanding the Psychology of Selling
  • Developing a Strategy for Sales Success

The Sales Process

  • Effective Prospecting and Pre-Visit Research Using Teleblitz
  • Characteristics of Different Aelling Models, Types and Atructures
  • Setting Goals Based on Your Sales Quota and Plan
  • Analyzing the Territory and Conducting Account Research
  • Planning Your Calendar to Achieve Sales Goals and Build a Sales Pipeline
  • Identifying Resources and Methods of Generating Leads
  • Delivering Clear and Effective Presentations
  • Handling and Overcoming Objections
  • Achieving Positive Closing Techniques
  • Recognizing Service as a Hard Differentiator

Business Negotiation Skills

  • Understanding the Principles Involved in Successful Negotiation
  • Sales Negotiation and Vulnerability Analysis
  • Building a Value Position and Relationship through Artful Negotiating

Managing the Customer Relationship

  • Service Beliefs and Philosophy
  • Basic Attributes of a Positive Attitude
  • Questioning and Probing Skills
  • Understanding Different Buyer Behaviors Styles and your Own
  • How to Respond to Different Buyers and Different Personalities
  • Strategies to Maintain Communication with a Customer

Related Training Courses

Course Details
  • Code PRC10
  • TIME    08:00 AM - 11:15 AM
  • DATE    Aug 7 2022 - Aug 11 2022
  • London , London Paddington
  • +44 2087206971
  • Support@bmc.net

Fees Per Person

4700 GBP + VAT
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