/  The Highly Productive and Effective Administrator
Pay Attention Please ! The course location "London Paddington" is subject to availability . We may change the course location if there is no availability and we will let you know about the location changing directly if it changes. The exact course time will be clear before one week prior to course start date and it might be changed at anytime.
BMC Training provides on 6 Feb 2022 The Highly Productive and Effective Administrator course [Secretarial and Administration] in London,UK


This program is designed for:

Administrators, office managers, personal assistants and any member of the general staff wishing to improve their personal skills and challenge themselves to excel in their mission at the office.


  • Define the role of productivity and effectiveness in the success of the 21st century administrator.
  • Develop self-leadership capabilities which will enable professional advancement.
  • Employ their thinking skills to facilitate turning problems into opportunities.
  • Build excellent relationships with people at all levels.
  • Organize and plan for the best performance and utilization of their time at the office.


Productivity and Effectiveness: Gateways to the 21st Century Administrator

  • What Is Productivity?
  • Efficiency versus Effectiveness: Differences and Practical Uses
  • Optimizing Quality and Quantity of Production through Streamlining
  • Signs of Inefficiencies at your Office
  • Work-Breakdown Structures

Effective Self-Leadership

  • Self-Leadership as a Prerequisite for Leading Others
  • Understanding What Makes you “Tick”: Personal Values
  • Performing a Personal SWOT Analysis
  • Buildingon your Talents
  • Becoming More Proactive

The Thinking Administrator

  • Using Different Thinking Techniques to Boost your Professionalism
  • Using Creativity as a Business Tool
  • Mental Blocks and Ways to Overcome Them
  • Brainstormingyour Best Options
  • Solving Office Problems (and Turning Them into Opportunities)
  • Kaizen: Focusing on Continuous Improvements
  • Learning Styles for Professional Development

The Power of your Attitude

  • What is Attitude? Uses of Attitude
  • Perceptions, Beliefs and their Effect on Attitude
  • Going Beyond a Positive Attitude
  • Making Things Happen: The “Can-Do” Attitude
  • Using your Attitude for Professional Excellence

Developing your Work Relationships

  • BuildingRapport with your Manager, Colleagues and Clients
  • Adaptingto Different Working Styles
  • Navigating through People Problems and Problem People
  • Enhancing your Presentation/Self-SellingSkills
  • Applyingthe Principles of Emotional Intelligence
  • Best Practices for Delivering Positive Feedback

Organizing and Planning for Best Performance

  • Setting Challenging Performance Goals
  • Putting Key Performance Indicators (KPIs) to Work
  • Utilizing Planning Strategies/Forward Thinking
  • Personal Action-Planning
  • Developinga Filing/Document Management System
  • Acquiring Stamina and Resistance to Stress

Related Training Courses

Course Details
  • Code SAD14
  • TIME    08:00 AM - 11:15 AM
  • DATE    Feb 6 2022 - Feb 10 2022
  • London , London Paddington
  • +44 2087206971
  • [email protected]

Fees Per Person

4700 GBP + VAT
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